• Allow a full 24 hours before exposing lashes to water or steam to ensure optimal adhesive curing.
  
• Cleanse lashes regularly with a gentle, oil-free, lash-safe cleanser to maintain hygiene and retention.
  
• Brush lashes daily using a clean spoolie to keep them perfectly aligned and polished.
  
• Sleep thoughtfully, ideally on your back or side, to minimize friction and unnecessary stress on the lashes.
  
• Maintain routine fill appointments every 2–3 weeks to preserve fullness and symmetry.
  

What to Avoid

• Oil-based skincare or makeup products around the eyes, as oils can compromise lash retention.
  
• Rubbing, tugging, or excessive touching of the lashes, which may cause premature shedding.
  
• Waterproof mascara or heavy eye makeup, which can be difficult to remove safely.
  
• Excessive heat or steam, including saunas or hot showers, particularly within the first 24–48 hours.
  
• Mechanical lash curlers, which may damage both extensions and natural lashes.

• Lash extensions are an investment in refined beauty. Gentle handling, proper cleansing, and consistent maintenance appointments ensure long-lasting results while protecting the health of your natural lashes.

• Refunds are NOT offered on eyelash extension treatments.

• If you are having issues with your extensions, call your lash technician immediately! We have a 24-HOUR CANCELATION POLICY.

• Last minute cancellations, rescheduled appointments and ‘no shows’ will incur a charge